Question 1

Where does broadband data come from?

Accepted Answer

Broadband availability data comes from the FCC's Broadband Data Collection (BDC), which requires internet service providers to report where they offer service, at what speeds, and using which technologies. Data is updated semi-annually.

Question 2

What speeds are considered broadband?

Accepted Answer

The FCC defines broadband as a minimum of 25 Mbps download and 3 Mbps upload, though this standard is being updated. For practical use, streaming video requires about 5-25 Mbps, remote work video calls need 10-25 Mbps, and households with multiple users or devices should target 100+ Mbps.

Question 3

Why might my actual internet speed differ from what is shown?

Accepted Answer

Reported speeds are the maximum that providers offer in an area, not guaranteed speeds. Actual performance depends on your plan tier, network congestion, equipment quality, distance from infrastructure, and the number of connected devices. Use speed test tools to measure your actual connection.

Provider▲▼	Technology▲▼	Download▼	Upload▲▼
AT&T	Fiber (FTTP)	5.0 Gbps	5.0 Gbps
Xfinity	Cable	2.0 Gbps	250 Mbps
Aeneas Communications LLC	Fiber (FTTP)	1.0 Gbps	1.0 Gbps
EPlus Broadband	Fiber (FTTP)	1.0 Gbps	1.0 Gbps
Spectrum	Cable	1.0 Gbps	35 Mbps
Spectrum	Fiber (FTTP)	1.0 Gbps	35 Mbps
Verizon	Licensed Fixed Wireless	300 Mbps	20 Mbps
Starlink	Code 61	280 Mbps	30 Mbps
T-Mobile	Licensed Fixed Wireless	100 Mbps	20 Mbps
AT&T	Licensed Fixed Wireless	100 Mbps	6 Mbps
SI Wireless	Licensed Fixed Wireless	100 Mbps	20 Mbps
Viasat Inc	Satellite	100 Mbps	4 Mbps
HughesNet	Satellite	100 Mbps	5 Mbps
Xfinity	Fiber (FTTP)	35 Mbps	35 Mbps
AT&T	DSL	25 Mbps	5 Mbps
Fusion Cloud Services, Inc.	DSL	—	—

Jackson, TN

Jackson Internet Providers